- Can I get samples?
Samples are free, but you cover the shipping cost.
- What info do I need to provide?
Please share:
– Product grade
– Width & thickness
– Surface treatment type
– Industry use/purpose
– Order quantity
- This is my first time importing steel – can you help?
Yes! We’ll guide you through the process and work with our shipping partners to handle everything.
- Which ports do you use?
We usually ship from Shanghai, Ningbo, Xiamen, Shenzhen, or Guangzhou ports – we’ll choose the best option for your order.
- How are prices determined?
Prices change based on current raw material costs.
- What payment terms do you offer?
– Orders ≤$3,000: Full payment upfront
– Orders ≥$3,000: 30% deposit, 70% before shipping
- Can you make custom products?
Absolutely! We specialize in custom tinplate solutions with 30+ years of OEM/ODM experience.
- What certifications do you have?
We’re ISO 9001 certified and can provide third-party reports (SGS, BV, etc.).
- How long does shipping take?
Standard orders: 15-30 days
Large/special orders: May take longer
- Where do you export to?
We regularly ship to 50+ countries including the USA, Japan, EU nations, Middle East, South America, and Southeast Asia.
- Can I visit your factory?
Of course! We welcome visitors from global customers.
- How do you package products?
Standard export packaging includes:
✅ Waterproof paper lining
✅ Reinforced iron outer layer
✅ Plywood pallets
Custom packaging available upon request.
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